What does an Action Item represent in Workday HCM?

An Action Item in Workday HCM is primarily defined as a task that requires user completion within the Workday system. This encompasses a variety of tasks that users need to address to maintain workflow and ensure necessary processes are completed, such as approving time-off requests, completing assessments, or updating employee information.

The purpose of Action Items is to keep users informed of their responsibilities and to guide them through necessary steps in the HR processes efficiently. Each Action Item typically appears in the user's Workday inbox and includes details on what is required, thus enabling users to manage their tasks and responsibilities effectively within the system.

In contrast, the other options do not represent the function of Action Items. A completed job application is a status rather than a task to be completed; a navigation tool focuses on accessing records rather than performing tasks; and a report on employee performance presents information rather than requiring user action. Understanding this functionality helps users leverage Workday’s features more effectively for managing HR-related tasks.