True or False: If a step is marked optional in a business process definition, the assigned owner of that task can ignore the step and not take any action on it in their inbox.

In a business process definition within Workday, when a step is marked as optional, it indicates that while the step exists, the assigned owner is not required to take action on it. Therefore, the correct answer is that it is not true that the owner can ignore the step without any consequences—marking it as optional means the owner has the choice to engage with it if they deem it necessary, but they are not obligated to take action.

In Workday, optional steps are designed to provide flexibility in the process rather than being purely dismissible. An owner might find value in reviewing or completing an optional task even if it is not obligatory. By labeling a task as optional, it acknowledges that while it may enhance the overall effectiveness of the process, it is at the discretion of the assigned individual to pursue it.

This understanding clarifies why marking the statement as false is correct. It emphasizes the strategic nature of optional tasks within a workflow and the importance of evaluating their relevance rather than completely dismissing them.